For my own team I have introduced a weekly feedback session where we deep dive into diverse topics with no judgement, such as a piece of work that could have gone better, a situation they are proud of and why, advice they would like from the wider team. This creates a free following discussion where the team are in fact coaching and mentoring each other in a non-hierarchal, respectful and friendly way. This process has been adopted by other Account Directors and feedback has been positive and warming from the teams. Leadership is something that I dedicate myself to. I’m always striving to be a better leader, and this has stood my team in good stead as I’ve presided over three promotions, from my team within six months, through coaching and supporting them to reach their true potential. My team are supportive of each other, and I am immensely proud to lead them through their careers as colleagues and friends.